december iris
I did an IRIS back at the beginning of December. Just last week they responded to it saying that they are overwhelmed and needed more than the alotted time to respond. Wow what a bunch of garbage,...
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No one is happy about the backlog. But do you want them spending valuable resources answering inquiries instead of working claims? Do you have a VSO that may be able to answer your question?...
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I have always gotten replies within a week when using Iris. Of course, I don't just send a "how much longer" question.
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I received a telephone call a week or so ago (on a Saturday) from the national IRIS call center.I was asked if I had any objection to my IRIS inquiries from December and January being answered...
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TexasCop wrote:RETCGMCPO, I've had to submit only two questions to IRIS, both of which were asking if they had located my lost STRs. The first one took a week, the next took 2 months. Big spread for...
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I asked what other info was needed to hurry my claim along besides a DBQ, apparantley they didn't look at any of the med records I sent in and are asking for it all again. My DAV VSO in Boston is no...
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